AWS Managed Services Program
AWS Managed Services Program
Hidden Lake Technology (HLT) understands the challenges involved with implementing a cloud solution and maintaining it throughout its lifecycle. Not every customer has the same goals, environment, requirements or support. To address these challenges and before starting the delivery of managed services, HLT offers a four-week discovery engagement with the goal of documenting your AWS environment and establishing a base level upon which to build.
*Discovery engagement not required for managed services following a professional services implementation
This $12,000.00 engagement includes documentation deliverables, but the general goal is to understand your specific needs. With this data in hand, HLT and the customer can determine exactly what managed services should look like for the long-term, short-term, and now. The weekly deliverables, proposed meetings and schedule are listed below.
Following this discovery period, HLT devises a four-tier managed services offering to accommodate all customers and meet them where they are in their cloud journey. The Hidden Lake Technology Managed Services team will work in coordination with AWS or partner-led support teams to ensure coverage of customer environments and proper response to all incidents.
Created and deployed based on the AWS Well-Architected Framework, HLT’s Managed Services Program allows customers to identify and procure the right blend of services for their needs. Whether it’s to scale up or down quickly, ensure performance and reliability, optimize costs, or overall productivity for your organization, HLT Managed Services Program has you covered.
AWS Managed Services Program Offerings
Standard
Advanced*
Professional*
Custom
*Higher tiers include services of lower tiers unless otherwise noted.
*Managed Services pricing is matched to the needs of the customer, the below ranges are provided for budgetary purposes
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We’re available to help you plan, deliver, and manage your cloud environment so you can get back to business. Contact us to discuss your goals and how you can leverage the cloud today!